Goods purchase - sales e-mail shop rules
1. General provisions
1.1. These rules (hereinafter - the Rules) are a binding document regulating rights, duties and responsibilities, applicable to the legal relationship between the Buyer and the Seller, when a purchase is made in the online store operating on the internet portal www.groziui.lt (hereinafter - the Store). The rules regulate, among other things, the procedure for concluding a remote purchase and sale agreement (hereinafter - the Agreement), the payment procedure for the goods and services sold in the Store (hereinafter - the Product), the delivery procedure, the procedure for returning and exchanging the Goods, the warranty conditions.
1.2. In the event that a company is indicated in the Buyer's account when registering in the Store or submitting contacts, it is considered that the Buyer is the specified legal entity. In such case, the Account Creator confirms and warrants that he has the right to act on behalf of the company, including all necessary approvals and authorizations from the corporate bodies necessary to enter into this Agreement, and assumes all responsibility for the possible inaccuracy of this approval.
1.3. Before confirming the order, the Buyer must familiarize himself with the terms and conditions of the Rules and mark the appropriate mark in the designated place in the order account. The buyer is not given the opportunity to place an order if he is not familiar with the Rules. If the above marking is done, in all cases it is considered that the Buyer is familiar with the terms of the Rules and has agreed with them. In cases where the Buyer partially or completely does not agree with all or a certain part of the terms of the Rules, he cannot submit an order - after marking his agreement with the Rules, it is considered that the Buyer has unconditionally agreed with them.
1.4. Contracts in accordance with the Rules are concluded only for supply in the territory of the Republic of Lithuania. In all cases, it is considered that the law of the Republic of Lithuania applies to the Agreement, and the place of conclusion and performance of the agreement is the Republic of Lithuania.
2. Contracting Parties
2.1. Active natural persons and legal entities (hereinafter - Buyers) have the right to purchase Goods in the Store.
2.2. Both Contracting Parties act as equal business entities. Considering the fact that the Goods are intended for professionals operating in the beauty industry, who provide beauty services and other services related to them, and that the Goods are acquired for the purpose of providing such services to third parties, the Buyer confirms that the contract is not entered into personally, not by his family or needs of the economy, but for commercial, business and/or professional purposes and understands that the legal acts regulating consumer rights are not and cannot be applied when making a purchase in accordance with the Rules.
2.3. Seller under the contract: MB Beautyfor LT, legal entity code 303005685, Vilnius city. weekly Vilnius Bitininkų st. 4F, A/S no. LT56 7300 0101 3463 2914, tel. +370 64695900, e-mail: info@groziui.lt.
3. Purchase-sale agreement
3.1. The rules regulate the legal relationship when an online purchase and sale contract is concluded between two business entities, i.e., the Seller – a legal entity engaged in distance trade activities, and the Buyer – a natural or legal entity providing beauty (or related) services and/or hotels (accommodation) services for commercial, business and/or professional purposes.
3.2. The contract is considered to have been concluded, after the Buyer has created a basket of selected Goods from the catalog of Goods provided by the Seller in the online store (after selecting the Goods he wants to buy), familiarized himself with and agreed to the Rules, correctly filled out the order and confirmed it.
4. Registration and contact details
4.1. The Buyer can order Goods in the Store after creating his account, i.e. when registering on the website or entering the data requested during registration.
4.2. If the data provided in the Buyer's account changes, the Buyer must update it immediately. The Seller's communication with the contacts specified in the Buyer's account is considered appropriate for the purposes of the execution of the Agreement.
4.3. The buyer undertakes not to transfer his login data (such as username, password, etc.) to third parties. If the Buyer's account login data in the Store was used without permission or any other type of privacy violation occurred, the Buyer must immediately inform the Seller by e-mail. by mail: info@groziui.lt.
5. Goods sold in the store
5.1. The store sells products intended for professionals in the beauty industry - professional equipment, work tools and tools, and cosmetics for hairdressers, manicure salons, depilation salons, cosmetology rooms, massage salons, hotels.
5.2. Items displayed in the store are available for purchase unless otherwise noted (such as "Sold Out" or "Out of Stock").
5.3. The seller is not the manufacturer of the Goods. The origin, manufacturer, and brand of the goods are indicated in the description of the goods in the store and/or in the packaging provided with the product.
5.4. Instructions for use and composition of the goods are indicated in the Store (Description of the Goods
or in downloadable documents, links to which are provided in the Store) and/or in the packaging provided with the Product.
5.5. By agreeing to the terms and conditions of the Rules, the Buyer confirms that he will comply with the conditions of use of the Goods, established by the manufacturers and applied in the relevant industry - including instructions for use, assembly, installation, installation, installation, preparation, contraindications, mutual compatibility of products, purpose, special warnings of the manufacturer, etc. The Buyer will have no claims against the Seller, and will also be personally liable against third parties who may have claims (Buyer's customers) for any damage to the Goods, other property or persons (including deterioration of the quality, appearance, functionality, usability of the Goods, damage to material property, personal health (including appearance) or life) that arose as a result of the Buyer not complying with such conditions of use of the Goods.
6. Services
6.1. The Buyer and the Seller also have the right to agree on the provision of professional salon design and installation services. The Seller will provide such services to the Buyer on the basis of a separate written agreement between the Parties.
7. Product prices and payment procedure
7.1. Product prices, discounts and promotions are valid in real time - i.e., they are as specified in the Store when you form the order (except for cases where a specific period of validity of prices/promotions is indicated in the Store itself.
7.2. Goods purchased in the Store are paid for in the currency of the Republic of Lithuania - euros.
7.3. You can pay for the Goods purchased in the Store:
7.3.1. Using the electronic banking service. The Buyer, who has confirmed the order and has chosen this payment method, is allowed to choose one of the online banking systems, after connecting to which, depending on the confirmed order, the payment is generated for the Buyer. The Buyer transfers the money to the Seller's current account according to the rates and rules of the selected bank.
7.3.2. Bank transfer. The Seller sends an advance invoice for the Goods ordered by the Buyer to the e-mail address specified in the confirmed order of the Buyer who has chosen this advance payment method. The Buyer transfers the money to the Seller's current account by bank transfer in accordance with the rates and rules applied by the Buyer's bank. After choosing this payment method, the Buyer must specify the exact amount of money specified in the Seller's advance invoice, the confirmed order number in the payment destination field, as well as other information fields necessary to execute the payment order according to the account data.
7.3.3. In cash. After the Seller's representative (courier) delivers the Goods to the address specified in the confirmed order, the Buyer pays the Seller in cash for the Goods according to the VAT invoice provided by the courier. When delivering the goods to the courier, the Buyer must have the exact amount of money specified in the VAT invoice. The Buyer can also pay in cash at the Seller's place of business during the delivery of the Goods, if the Goods are picked up by himself (or an authorized representative) after coming to the Seller. By choosing to pay in cash and ordering goods or goods for more than 200 EUR. an advance fee of 20% must be paid.
7.4. The Buyer, who has chosen to pay for the Goods using the electronic banking service, undertakes to execute the generated payment immediately, otherwise the order submitted by him (or its parts for the relevant Goods) may be destroyed after the end of the electronic banking session of the relevant bank (the purchase-sale contract is considered not to have been concluded).
7.5. The buyer, who has chosen to pay for the Goods by bank transfer, must pay for the Goods no later than two working days after receiving the invoice by e-mail. If the terms of payment for the Goods specified in this point are not met, the Seller may unilaterally cancel the Buyer's order (the purchase-sale contract is considered not to have been concluded).
7.6. The VAT invoice is submitted after the conclusion of the Agreement to the e-mail address specified in the Buyer's order and/or during the delivery (handover-acceptance) of the Goods. The purchase documents indicate: the ordered Goods, their quantity, the final price of the Goods, including all taxes, discounts granted by the Seller, the delivery charge of the Goods and other necessary data.
8. Delivery of goods
8.1. The delivery term of each of the Products is indicated in the Store next to the specific Product. In the store, the prices of the Goods are indicated with all applicable taxes, excluding delivery charges, cash acceptance and/or service charges applied by banks.
8.2. In the event that the terms of delivery of the Goods ordered by the Buyer differ, the Seller has the right to deliver all the Goods within the longest of all the delivery terms provided for individual Goods ordered by the Buyer.
8.3. The terms of delivery of the Goods specified in the rules are preliminary. The Seller is not responsible for missing the deadline for delivery of the Goods, not due to the Seller's fault or due to Pa
circumstances beyond the control of the sender.
8.4. The delivery of the ordered Goods can be organized in two ways:
8.4.1. the goods are delivered to the address specified in the Buyer's order by the Seller's authorized representative (courier), having previously agreed on the delivery time with the Buyer by phone. For the Buyer who has chosen the delivery of the goods by courier, the final term of delivery of the goods will be indicated in the order formed by the Buyer;
or
8.4.2. The seller issues the goods at the Goods issue points at Bitininkų g. 4F-39, LT-08310 Vilnius and Savanorių Ave. 176 , LT-03154 Vilnius on weekdays during working hours, i.e. Monday to Friday from 9:00 a.m. until 5:00 p.m., point VI-VII is closed. If the Buyer chooses to pick up the Goods at the point of issue of the Goods, the Buyer is informed about the possibility of picking up the goods (an order ready for pick-up) by phone and/or e-mail.
8.5. If you choose bank transfer or electronic banking as the method of payment for the Goods, the deadline for the delivery of the goods begins to count, and the delivery begins to be organized on the day after the payment for the Goods is credited to the Seller's bank account.
8.6. The Buyer undertakes to collect the goods at the point of issue of goods within 5 working days from the day when the Seller informs the Buyer about the possibility of collecting the goods (order ready for collection). If the Buyer collects the goods at the collection point within the above term, the Buyer is not charged any fees related to the collection or delivery of the Goods.
8.7. Delivery of goods throughout Lithuania to the address specified in the Buyer's order by courier costs 3.5 EUR (in the Curonian Spit - according to a separate agreement between the parties). An additional cash withdrawal fee of EUR 1.5 is applied if the Goods are paid for in cash upon delivery by the courier. The delivery of goods weighing more than 25 kilograms costs an additional 2.9 EUR.
8.8. The costs of delivery of the goods are specified in the VAT invoice provided to the Buyer.
8.9. Goods are delivered or issued only to the Buyer or the recipient specified in his order, upon presentation of a document confirming personal identity (passport of a citizen of the Republic of Lithuania, identity card, driver's license of a new model or permanent residence permit in the territory of the Republic of Lithuania).
8.10. After proper delivery of the goods to the address specified in the Buyer's order and to the recipient specified by him, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
8.11. The buyer is responsible for the correctness of the data he provides. If the Buyer specifies the wrong delivery address and fails to find the Buyer or the recipient specified by him at the specified address at the agreed time, the Buyer shall compensate the Seller for the additional costs of delivering the goods (e.g. costs for the return, storage and/or re-delivery of the Goods).
8.12. The Buyer agrees that in cases where the Seller does not have the Goods ordered by the Buyer at the time of placing the order for the Goods and immediately informs the Buyer about this and offers another deadline for the delivery of the Goods, the Seller will not be considered to have missed the deadline for the delivery of the Goods.
8.13. During the delivery of the goods, the Buyer must check the condition of the shipment. After the buyer signs the shipment transfer - acceptance document, it is considered that the shipment has been delivered in a suitable condition. Having noticed that the package of the delivered package is damaged (crumpled, torn, wet or otherwise externally damaged), the Buyer must note this in the package transfer - acceptance document and, in the presence of the person delivering the package, write a free-form package violation act. If the Buyer does not perform these actions, the Seller is exempted from responsibility towards the Buyer for damages to the Goods, if such violations were caused by packaging damages, which the Buyer did not note in the above procedure.
8.14. The quantity, quality and completeness of the goods must also be checked at the time of handing over the goods to the Buyer - except for those cases when, due to the very nature of the Goods, its quality cannot be determined at the time of handing over. If the Seller delivers incomplete Goods or Goods that do not meet the Buyer's order, or Goods that do not meet the quality requirements established by legislation, the Buyer has the right to refuse to accept them.
8.15. The Seller or the Seller's representative, upon handing over the goods to the Buyer, also submits the VAT invoice and other documents accompanying the goods. The parties confirm that the signing of the VAT invoice or the delivery note presented to the Buyer by the courier (hereinafter referred to as the documents accompanying the Goods) will be equated to the signing of the act of transfer-acceptance of the goods. The Buyer, who during the transfer of the Goods notices the incompleteness of the Goods, defects in the quality of the goods, transport violations or determines that the transferred Goods do not correspond to the Buyer's order, notes this in the documents accompanying the Goods provided by the Seller or the Seller's authorized representative.
8.16. The signing of the documents accompanying the goods confirms the proper transfer-acceptance of the goods. The Buyer, who has not marked the Goods or other defects related to the transfer of the Goods in the documents accompanying the Goods, loses the right to raise objections (claims) to the Seller later on the same.
9. Return and exchange of goods
s
9.1. The buyer has the right to return only Goods that do not meet the quality requirements or Goods that do not correspond to the order (for example, delivered Goods other than the ones ordered) within 7 days from the day of their delivery. In such cases, the returned Goods must be unused and returned in their original packaging, and the Seller shall bear the costs of returning the Goods and replace the Goods with suitable ones, or, if this is not possible, refund the price of the Goods.
9.2. In cases where the Goods meet the order and quality requirements, they can be returned only with the good faith consent of the Seller. The paid advance is not returned if the Buyer changes his mind or refuses the ordered goods or goods.
9.3. If the buyer is a natural person, the consumer who purchases the Goods for his personal, family or household needs must inform the Seller of deviations from the guarantees provided in these Rules by e-mail. by mail to pardavimai@groziui.lt no later than the day of placing the order. In such a case, the Seller has the right to refuse to conclude the Contract for the remote sale of Goods by informing the Buyer about this within 3 (three) working days. If the Seller decides not to use this right, the return of the Goods shall be carried out in accordance with the procedure and conditions established by the Civil Code of the Republic of Lithuania and by-laws, except for cases where it is obvious from the nature of the Goods or the evaluation of the Buyer's professional activity that the Goods are not intended for personal, family or household needs. When the Buyer - user returns the Goods, he must always compensate the Seller for the delivery costs of the Goods (if they are paid in advance by the Buyer - this part of the payment is not returned to the Buyer), in addition, the Buyer returns the Goods at his own expense (he pays the shipping costs or delivers the goods to the point of issue personally) .
9.4. The Buyer returning the Goods submits a request by e-mail. by e-mail pardavimai@groziui.lt and no later than within 2 working days from the submission of the request to accept the returned Goods, must coordinate with the Seller the method, time and place of returning the goods, fill out the request for the return of the goods.
9.5. If the Goods are returned on the grounds set out in the Rules, the Seller, upon receiving a notification of the wish to return the Goods within the terms set out in the Rules, collects the Goods from the Buyer within 14 days at the latest and returns the money paid for them to the Buyer.
10. Product warranty
10.1. Goods sold on the basis of the rules are covered by the manufacturer's warranty, or if the manufacturer has not provided a warranty, the product warranty terms specified in legal acts apply.
10.2. The warranty terms of the goods start counting from the day of handing over (delivery) of the goods to the Buyer, or from the day of issuing the invoice, depending on which date is earlier.
10.3. The buyer submitting the product for warranty service (to the Seller or the manufacturer's representatives) must submit purchase documents - an invoice - together with the Product. If the specified documents are not submitted, the Seller or the manufacturer's representative has the right to refuse to accept the product for warranty service.
10.4. During the validity of the product warranty, warranty repair is performed free of charge, except in cases where the product malfunctions occur due to improper use of the product or the conditions of use of the product are otherwise violated. The operating conditions of the products covered by the manufacturer's warranty are specified in the manufacturer's instructions for use.
10.5. Warranty service is also not provided if the Product malfunctions are caused by external effects, such as natural disasters, power supply failures, improper storage, mechanical or chemical damage (the device has been hit, disassembled, liquid or other substances have entered the interior, skin surfaces have been rubbed, torn, scratched, painted, etc.), if the Product was repaired by the Buyer or a third party independently, as well as due to improper grounding of the device, rust, damaged warranty stickers.
10.6. Warranty repair and replacement of electrical equipment (except electric pedicure chairs) is carried out at the product warranty service point Savanorių pr. 176, LT-03154 Vilnius. For warranty service, contact us by phone +370 646 95900 or by e-mail pardavimai@groziui.lt.
10.7. Warranty repairs (in the case of a warranty provided by the manufacturer) are carried out by the manufacturer's representatives in accordance with the procedures and deadlines established by the manufacturer's representative's services. Transportation costs to the manufacturer's representative services for Goods damaged during the warranty period are not compensated.
11. Store availability and access restrictions
11.1. The seller cannot guarantee that the Store's website and the system operating on it will always be available, and data transmission will always be fast and of high quality. The Seller will not be responsible in the event that it is impossible to access the Store's website, make a purchase due to any actions beyond the Seller's control or performed by third parties. For example, the Seller is not responsible for improper operation of the Internet, electricity or other network, which would disrupt the operation of the Store's website, data loss, change, distortion, improper computer
operation of iuter programs, software errors, virus programs, damage to end-use devices.
11.2. The Buyer is informed that, if necessary, the Seller may temporarily stop access to the Store's website for technical reasons, for example, for maintenance work, and in such a case, the Seller is not responsible for the unavailability of data on the Store's website. The buyer accepts such potential disruptions as mentioned above and waives any claims in this regard.
11.3. If the Buyer does not comply with the Rules or tries to harm the stability and security of the Store website, the Seller has the right to immediately and without warning limit or suspend the Buyer's ability to use the Store and/or delete the Buyer's account and delete data, and in cases of violation of legal acts - to inform the law enforcement authorities of the Republic of Lithuania.
11.4. In the event of important and unforeseeable circumstances, the Seller may temporarily suspend or terminate the operation of the Store without notifying the Buyer in advance - this does not release the Buyer from the obligation to fulfill orders submitted and paid for before such termination.
12. Protection of personal data
12.1. By registering, agreeing to the Rules and/or placing an order, the Buyer agrees that his data, including the provided personal data, will be processed for the purposes of the execution of the Agreement, accounting, settlement and other purposes provided for in the Privacy Policy.
12.2. Personal data is stored and processed in accordance with the legal acts regulating the protection of personal data. More about data protection and processing purposes - in the Privacy Policy.
13. Changes
13.1. The Seller reserves the right to change, amend or supplement the Rules at any time, taking into account the requirements established by legal acts or the changed procedure and conditions of the sale of Goods.
13.2. The Buyer is informed about changes to the Rules by e-mail specified in the Buyer's registration data (Buyer's account).
13.3. The relationship between the parties is governed by the version of the Rules that is valid at the time of confirmation of the order for the Goods.
13.4. Additions or changes to the conditions of the rules take effect from the date of their publication, i.e. i.e. from the day they are placed on the Store's website.
14. Contacts
14.1. The seller's contacts are provided in the Store's Contacts section.
14.2. The Buyer sends all messages and questions related to the contractual relations of the Parties to the Seller by e-mail. by mail info@groziui.lt.
14.3. Having claims against the Seller, the Buyer is invited to state them in writing and submit them by e-mail. by mail info@groziui.lt. The legal acts of the Republic of Lithuania and the dispute resolution procedure established in them apply to the settlement of claims that the parties cannot resolve amicably.